ive got a sample data set and created entities from it but have been unable to create a derived hierarchy. I was hoping someone could assist me.
Il list my sample data below and steps taken.
Data:
I want to create a hierarchy that goes from Provence > County > Customers Related to that County.
Ive gone into Administration > manage > derived hierarchies & created a new hierarchy called location.
Next I edit this hierarchy and start dragging entities onto the hierarchy. No matter what order I do it in, I can only drag one entity over, and then the "Available Entities & hierarchies" list shows "no data". e.g I drag provence over, with the intention of next dragging over county, but the available entities shows "no data".
I think I am missing a step that relates the correct fields, e.g. relates customer.County to County.Code & County.Provence to Provence.Code, but I cant see how I do this.
can anyone advise how I create a hierarchy here?