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MDS Web UI "Access is Denied"

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When I load the page for the web UI, I get the "Access is Denied" page.

This is unexpected since I am using the credential supplied for the initial config; ie the credential is an MDS administrator.  I was able to use the web UI immediately after configuring the MDS dB and web app, but 2 hrs later I was not able to use it, getting the "Access is Denied" message.  Interestingly, I am able to use the Excel addin fine; the credential can send and retrieve.  I started an MDS trace and am getting the following.  Suggestions appreciated.

   DateTime=2013-06-21T23:10:22.4007048Z

MDS S"color:#1f497d;font-family:'Calibri','sans-serif';font-size:11pt;">   DateTime=2013-06-21T23:10:22.4007048Z

MDS Start: 1 : RequestContext.InitializeRequestContext

   DateTime=2013-06-21T23:10:22.4027050Z

MDS Start: 1 : RequestContext.InitializeDatabaseContext

   DateTime=2013-06-21T23:10:22.4027050Z

MDS S"color:#1f497d;font-family:'Calibri','sans-serif';font-size:11pt;">   DateTime=2013-06-21T23:10:22.4047052Z

MDS Start: 1 : RequestContext.InitializeCurrentUser

   DateTime=2013-06-21T23:10:22.4047052Z

MDS Verbose: 0 : Successfully obtained the current Windows principal from the host context.

   DateTime=2013-06-21T23:10:22.4057053Z

MDS Error: 0 : A Windows identity could not be obtained from the current Windows principal or the user property is null.

   DateTime=2013-06-21T23:10:22.4057053Z

MDS S"color:#1f497d;font-family:'Calibri','sans-serif';font-size:11pt;">   DateTime=2013-06-21T23:10:22.4117059Z

MDS Error: 0 : LogError : The user does not have access to the application.

   DateTime=2013-06-21T23:10:22.4407088Z


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