Hello folks,
Has anyone been able to successfully manage entity master data in Microsoft Dynamics CRM 2011 using SQL Server 2008 R2 Master Data Services? We have two dissimilar business units that have very different sales processes established. We're trying to decide whether to continue to use a single instance of CRM for both business units (and shoe horn both business units into a single set of sales processes) or go the multi-tenant route and develop separate CRM environments for each. If we knew the SS2008 R2 Master Data Services could be used to syncronize the account and contact master data for both business units we would be more likely to take the multi-tenant approach.
We posted the question two weeks ago on the CRM 2011 forum and have yet to receive any feedback. We're not interested in theory but would like to know if anyone has been able to pull this off in the real world.
Thanks in advance for your help.
WendellGman